心理赋权能调节公共服务动机对感知组织绩效的影响吗?——来自美国联邦政府的实证  

Does psychological empowerment condition the impact of public service motivation on perceived organizational performance?Evidence from the US federal government

作　　者：林在英 文国景 罗伯特·K.克里斯滕森 刘星(译)[6] 王秋蕾(审校) Jae Young Lim;Kuk-Kyoung Moon;Robert KChristensen;Liu Xing(Chosun University,Republic of Korea;Inha University,Republic of Korea;Brigham Young University,USA;不详)

机构地区：[1]韩国朝鲜大学 [2]韩国仁荷大学公共管理系 [3]美国杨百翰大学马里奥特管理学院乔治·W.罗姆尼公共服务与道德研究所 [4]美国亚利桑那州立大学组织研究与设计中心 [5]韩国国立首尔大学政府竞争力中心 [6]中国政法大学政治与公共管理学院行政管理学系 [7]不详

出　　处：《国际行政科学评论（中文版）》2022年第3期86-107,共22页International Review of Administrative Sciences

基　　金：韩国国家研究基金会(NRF-2014S1A3A2044898)的支持

摘　　要：公共服务动机和工作相关成果间的关系取决于员工的心理状态,但在公共组织中,心理赋权是否会影响公共服务动机和感知组织绩效间关系,这一问题的相关实证研究还很少。本文通过分析2010年美国考绩原则调查数据,探讨了在美国联邦政府中,心理赋权在公共服务动机与感知组织目标实现、感知单位产品和服务质量间的调节作用,弥补了这一研究空白。首先,研究发现,公共服务动机和心理赋权对这两种感知组织绩效指标都有所改善。其次,研究结果还表明,当公共雇员感受到更大的心理赋权时,公共服务动机和感知组织绩效间的联系会略有增强。Although the relationships between public service motivation and work-related out-\employee's psychological state,little empirical evidence exists on whether psychological empowerment conditions the relationship between public service motivation and perceived organizational performance in public organizations.This study addresses this gap by examining data from the 2010 US Merit Principles Survey on psychological empowerments moderating role between public service motivation and the perceived achievement of organizationaJ goals,as well as the perceived quaJity of work-unit products and services in the US federal government First,the findings indicate that public service motivation and psychological empowerment improve both of these perceived organizationai performance measures.Second,the findings indicate that the link between public service motivation and perceived organizational perfomuince is slightly enhanced when public employees feel more psychologically empowered.

关 键 词：感知组织目标实现 感知单位产品和服务质量 心理赋权 公共服务动机 

分 类 号：D771.2[政治法律—政治学] D035[政治法律—中外政治制度]