Study on Influence of Risk Management on Nursing Quality and Satisfaction in Emergency Department  

作　　者：CHENDongxue 

机构地区：[1]KhorchinRightWingZhongqiPeople'sHospital,HingganLeagueInnerMongolia029406,China

出　　处：《外文科技期刊数据库(文摘版)医药卫生》2022年第11期073-076,共4页

摘　　要：Objective: to explore the practical application value of nursing risk management in emergency department. Methods: 110 patients admitted to our emergency department from January 2021 to January 2022 were selected by retrospective study. They were divided into two groups according to the free grouping method: The control group and the experimental group. Each group contained 50 patients. All patients received routine nursing intervention. At the same time, the experimental group also needed a joint risk management model. After four weeks, the changes of clinical nursing quality and satisfaction of the patients in the two groups were compared. Results: according to the quality examination of the nursing staff in the emergency department in the aspects of practical operation, sterilization of medical equipment and articles, writing of nursing documents and examination of clinical knowledge, the scores were (92.45±1.58), (95.86±2.15), (94.59±3.05), (95.44±1.33) respectively. All of them far exceeded the control groups (76.44±2.73), (84.56±5.12), (84.56±5.12) and (85.12±0.77) scores. The difference between the two groups was significant and there was a statistical advantage (P 0.05). In addition, in terms of patients satisfaction, the control group and the experimental group were 74.00% and 96.00% respectively, with significant difference in data comparison between the two groups, with statistical advantages (p 0.05). Conclusion: the application of risk management model to the nursing work in the emergency department can gradually enhance the nursing level of the medical staff and promote the patients satisfaction to be significantly improved. It has strong clinical application value and is worth to be widely implemented in the first line.

关 键 词：risk management emergency department quality of care degree of satisfaction 

分 类 号：R47[医药卫生—护理学]