客户经理制实施中的问题及对策  

Problems and Countermeasures in Correspondent Manager's Implementation

作　　者：张南[1] 郭元[2] 

机构地区：[1]中国人民银行济南分行营业部,山东济南250000 [2]长春市工商银行开发区支行,吉林长春130021

出　　处：《长春金融高等专科学校学报》2002年第3期23-25,共3页Journal of Changchun Finance College

摘　　要：客户经理制是一种按市场经济规律设置和运作的机制,是商业银行以市场为导向,以客户为中心,提供全方位金融服务,开发、营销金融新产品的经营管理机制。它要求所有客户经理能够独立承担银行内部所有业务,因此,在执行过程中存在着一些亟待解决的问题。The correspondent manager system is a kind of machine-proccessed according to the regular pattern on market economy. The commercial bank uses it as a navigation of market, it makes the customer as a center and provides all kinds of services in finance. It is also a managing system in developing and saling for new products. It demands the correspondent manager to be able to do all kinds of business in bank. Therefore, there are some urgent problems to be solved in doing this work.

关 键 词：商业银行 客户经理 金融服务 

分 类 号：F830.33[经济管理—金融学]