护患沟通的技巧及体会  

Skills and Experience of Nurse-Patient Communication

作　　者：肖望[1] 王秀清[1] 陶桂林[1] 何芙梅[1] 苏丽云[1] 徐兰平[1] 

机构地区：[1]广东省东莞市太平人民医院手足外科,广东东莞523900

出　　处：《临床医学工程》2010年第6期93-94,共2页Clinical Medicine & Engineering

摘　　要：本文主要围绕初次见面、行为细节、谈话技巧及说服技巧等方面对护患沟通技巧进行分析,同时结合临床经验,就如何更好地做好护患沟通进行总结,如主动沟通、提高素质、善解人意及形象文明等,以利于增强护患沟通效果,加强与建立良好的护患关系,保证治疗顺利进行,更好地促进患者的健康。This paper analyzed the skills of nurse-patient communication mainly around the aspects such as first meeting,behavior details,speech skills and persuasive skills;meanwhile,combined with clinical experience,summaried how to make nurse-patient communication better,such as active communication and improving quality,understanding and image civilization,in order to enhance the effect of nurse-patient communication,strengthen and establish the good relationship between nurses and patients,ensure the smooth progr...

关 键 词：护患沟通 技巧 体会 

分 类 号：R473[医药卫生—护理学]