COTS技术在远程技术支持系统中的应用  

Application of COTS technology in remote technical support system

作　　者：樊丽萍[1] 袁爱进[1] 

机构地区：[1]大连交通大学电气信息学院,辽宁大连116028

出　　处：《电力自动化设备》2005年第7期75-77,共3页Electric Power Automation Equipment

基　　金：辽宁省教育厅重大项目(202031003)

摘　　要：基于商用现货COTS(CommercialOff鄄The鄄Shelf)技术构建了远程技术支持系统。首先选择pcAnywhere作为远程控制软件进行远程计算机监视、控制和操作,选择了MicrosoftPortrait软件进行IP地址获取、报告信息及语音通信;然后通过VB语言平台编写胶水代码,应用WindowsAPI函数集成MicrosoftPortrait,应用对象链接与嵌入(OLE)自动化技术集成pcAnywhere软件,实现软件绑定。最后叙述了系统远程技术支持的具体步骤。A remote technical support system is constructed based on COTS(Commercial Off,The ,Shelf). The pcAnywhere is selected as the remote control software to supervise,control and operate the remote computers,and the Microsoft Portrait software is used for IP address acquisition,information report and voice communication. The ‘glue’ codes are developed on VB platform. Win,dows API function and OLE(Objects Linking and Embedding) automation technology are respecti,vely used to integrate Microsoft Portrait and pcAnywhere software to realize software binding. The implementation steps of remote technical support are introduced.

关 键 词：远程技术支持系统 COTS PCANYWHERE MICROSOFT PORTRAIT OLE 

分 类 号：TP87[自动化与计算机技术—检测技术与自动化装置]