以人为本的护理管理在临床上的应用  

The effect of nursing management with humanism on service quality of nurse

作　　者：莫灶娣[1] 沈丽妖[1] 钟巧艺[1] 刘丽萍[1] 苏巴丽[1] 

机构地区：[1]广东省肇庆市第一人民医院护理部

出　　处：《国际医药卫生导报》2005年第13期124-125,共2页International Medicine and Health Guidance News

摘　　要：目的观察以人为本的护理管理对提高护理质量的作用。方法采取一系列人性化的护理管理,包括群众参与管理;以科学发展观作为护理管理体系的核心;为护理人员构筑平等的发展平台等。结果经过一系列人性化的护理管理,与护理有关的医疗差错明显下降,护理人员的积极性充分调动起来,自觉学习业务知识,护理质量和科研的开展等都上了一个台阶。结论以人为本的护理管理可以充分调动护理人员的积极性和主动性,提高护理服务质量。Objective To study the effect of nursing management with humanism on nursing quality control. Methods we adopted a series of nurse management with humanism, elaborated the masses pool the wisdom and efforts of everyone ,and a equal developing platform for scientific development was provided to all nurses. Results The medical errors of nursing were reduced obviously after the reformation of nursing management. Conclusion The initiative of nurse was mobilized enough. The quality of nursing serving, operational learning and scientific research have developed. The management with humanism may mobilize the enthusiasm and initiative of the nurse .It can promote the quality of nursing serving.

关 键 词：以人为本 护理管理 护理管理体系 临床 护理人员 护理服务质量 护理质量 科学发展观 参与管理 医疗差错 

分 类 号：R47[医药卫生—护理学]