规范与创优:图书馆推行“首问责任制”思考  

Prescription and Do Better: the Thought of Promoting "Asking System of Job Responsibility" in the Library

作　　者：袁嘉秀[1] 丁夷[1] 

机构地区：[1]浙江师范大学图书馆,浙江金华321004

出　　处：《晋图学刊》2005年第4期65-66,73,共3页Shanxi Library Journal

摘　　要：清华大学图书馆在学科馆员岗位建立了“首问责任制”,由此引发了对图书馆普通岗位(主要是各咨询台口头咨询服务中)推行“首问责任制”的意义和措施的思考。Qinghua university library sets up “asking system of job responsibility” in discipline librarian post. This leads to thinkings about sense and concrete measures of promoting “asking system of job responsibility” for ordinary post in library, mainly in oral consulting service.

关 键 词：首问责任制 口头咨询 规范 实效 

分 类 号：G251[文化科学—图书馆学]