门诊输液患儿家属的需求调查分析及对策  

Analysis and countermeasures of the parents' needs of the children receiving intravenous infusion in the out-patient department of pediatrics

作　　者：伍志祝[1] 

机构地区：[1]佛山市顺德区第一人民医院注射室,广东佛山528300

出　　处：《护理管理杂志》2005年第9期4-5,共2页Journal of Nursing Administration

摘　　要：目的了解门诊输液患儿家属的需求,为患儿输液实施全方位服务提供理论依据。方法随机选择门诊输液患儿家属300例进行问卷调查。结果患儿家属渴望了解药物疗效和药物安全知识,了解患儿疾病的诊断、病程、预后和预防保健知识;在护理服务方面把对技术水平的需求放于首位,同时认为经常巡视、与患儿交谈消除患儿恐惧感,二者同样重要;提供适合儿童心理特点的治疗环境,完善环境设施。结论护士应了解患儿及其家属的需求,采取相应的对策,提供全方位的服务。Objective To determine the parents＇ needs of children receiving intravenous infusion and to provide theoretical reference for providing all - sided nursing service. Method 300 randomly sampled parents were investigated with questionnaires. Results The parents wished to know the information about drug effect and drug safety,infants＇ diagnosis,course of disease,prognosis and prevention measures. On nursing service,they thought that both the nurses ＇ technique and communication with the children to relief their fears were important. They wished the nurses to provide therapy environment and perfect instruments which fit for the children＇ s psychological characteristics. Conclusion Nursing staff should understand the needs of the children and their parents and take corresponding countermeasures and provide all - sided nursing service for them.

关 键 词：儿科 门诊 静脉输液 需求 护理 

分 类 号：R473.72[医药卫生—护理学]