用VXML促进智能网业务的发展  

Promoting IN Service by Using Voice Extensible Markup Language

作　　者：王晓庆[1] 张小强[1] 

机构地区：[1]北京邮电大学计算机科学与技术学院,北京100876

出　　处：《中兴通讯技术》2005年第5期20-23,共4页ZTE Technology Journal

摘　　要：文章提出了一种基于智能网的语音可扩展标记语言(VXML)语音浏览器;介绍了该浏览器的系统结构;给出了VXML标志到INAP消息的映射策略;并以应用服务器(AS)侧发起的语音短信业务流程和网络侧发起的短信重听业务流程为例,描述了VXML语音浏览器功能实体之间的业务流程。文章认为由于社会对声讯、聊天、企业门户等业务的需求不断增加,传统智能网业务生成系统已不能满足用户需要,而VXML适合开发各种交互式语音回应(IVR)业务,可促进智能网业务的发展。A voice browser based on Intelligent Network （IN） and Voice Extensible Markup Language （VXML） is presented. The system architecture and the mapping strategy of VXML tag to Intelligent Network Application Part （INAP） message are analyzed. Taking the service flow of voice mail launched at the side of application server and the service flow of voice mail replay at the network side as examples, the service flows between different function-entities of VXML voice browser are described. With the increasing demand on voice information, chat and enterprise portal services, the traditional IN service generating system cannot meet the needs. But VXML is suitable to develop various interactive voice response services, so it can meet the demands and promote the development of IN services.

关 键 词：智能网 业务管理功能 业务管理接入功能 语音可扩展标记语言 

分 类 号：TN915.5[电子电信—通信与信息系统] F606.3[电子电信—信息与通信工程]