面向退货管理的逆向物流信息系统建设的研究  

Study on Construction of Reverse Logistics Information System Oriented Return Management

作　　者：程艳霞[1] 吴应良 刘勇[2] 

机构地区：[1]华南理工大学电子商务学院,广东广州510006 [2]华南理工大学工商管理学院,广东广州510641

出　　处：《科技进步与对策》2005年第12期8-10,共3页Science & Technology Progress and Policy

基　　金：国家自然科学基金项目(70272047);广东省普通高校人文社会科学重点研究项目(2004-02);华南理工大学社会科学基金重点项目(126-N71350)

摘　　要：分析了逆向物流系统及其功能特点,针对退货方面的逆向物流信息系统建设给出一些建议,提出逆向物流信息系统的体系结构,指出逆向物流信息系统所应具备的特点,强调了建设逆向物流信息系统的重要性和紧迫性。Reverse logistics has already been paid much attention.However, the absence of reverse logistics information system is one of the greatest obstacles in reverse logistics management. In this paper, reerse logistics system and its functional characteristics are analyzed in detail, and some suggestions are provided on reverse logistics information system oriented return management. system should possess are presented, and the importance logistics are emphasized. The characteristics that reverse logistics information and urgency of building information system of reverse

关 键 词：逆向物流 信息系统 退货管理 电子商务 

分 类 号：F253.9[经济管理—国民经济]