面向产品定制的客户需求研究  

Study on Customer's Demands for Product Customization

作　　者：周康渠[1] 石晓辉[1] 廖林清[1] 

机构地区：[1]重庆工学院,重庆400050

出　　处：《中国机械工程》2006年第2期142-145,共4页China Mechanical Engineering

基　　金：国家自然科学基金资助项目(50175114);国家科技攻关项目(2004BA434C)

摘　　要：定制需求是产品定制的核心要素,分析了定制需求的特点,讨论了定制需求表达的过程和主要形式。对定制需求提出了一种网状树形分解结构模型,表示定制需求的属性类别及其继承关系,采用树形结构的节点表示需求的属性和粒度,有助于准确把握客户定制需求。对高压开关柜的定制需求进行了分析和分解,符合高压开关柜定制的实际情形。Customization customers and product customization modes were studied. Customization demands are the key element, and the characteristics of the demands were analyzed. The processes and main modalities of expressing customization demands were discussed. A model of reticulation tree -like was proposed to express the attribute types and inherited relationship for customization de- mands, and the nodes of the tree--like structure can be used to express the attribute and granularity of the demands, to contribute to holding customers＇ customization demands accurately. The customi- zation demands for high-pressure switch tank is analyzed and disassembled, and the results indicate that it is accordant with the real situation for the high-pressure switch tank customized by a customer.

关 键 词：定制客户 产品定制 定制需求 需求表达 需求分解 

分 类 号：TP391[自动化与计算机技术—计算机应用技术] F270[自动化与计算机技术—计算机科学与技术]