ERP实施过程持续改进策略的研究  

The Research in Sustaining Improvement Statics of ERP Implementation

作　　者：王杨[1] 叶晓俊[1] 

机构地区：[1]清华大学软件学院,北京100084

出　　处：《中国电子科学研究院学报》2006年第1期70-74,共5页Journal of China Academy of Electronics and Information Technology

摘　　要：为解决国内ERP实施失败率高的问题,以国产ERP实施关键成功因子模型为基础建立ERP实施关键成功因子的评价模型,最后建立ERP实施关键成功因子与实施成功(用户满意)之间关系的结构方程模型并估算各关键成功因子对用户满意的影响因子,实现对ERP实施过程的监督、控制,推动实施过程的持续改进,提高ERP实施成功率。To solve the high failure ratio problem of ERP implementation in China, this paper sets up the Critical Success Factors Measurement Model of ERP implementation based on the Critical Success Factors Model of ERP implementation. Then the Structural Equation of the relationship between the Critical Success Factors and Implementation Success （User Satisfaction） is set up to estimate the critical success factors＇ affection factors to User Satisfaction. Thus we can implement the controlling and monitoring to the ERP implementation and facilitate the sustained improvement of ERP implementation, which will improve the ERP implementation success ratio.

关 键 词：ERP 关键成功因子 关键成功因子模型 关键成功因子评价模型 结构方程建模 

分 类 号：TP311.5[自动化与计算机技术—计算机软件与理论] TP391[自动化与计算机技术—计算机科学与技术]