国外旅游目的地游客管理研究进展  

A STUDY SUMMARY OF VISITOR MANAGEMENT IN TOURIST DESTINATIONS ABROAD

作　　者：曹霞[1] 吴承照[1] 

机构地区：[1]同济大学建筑与城市规划学院,上海200092

出　　处：《人文地理》2006年第2期17-23,共7页Human Geography

基　　金：国家自然科学基金资助项目(50478102)

摘　　要：作为当前国外旅游研究领域的前沿热点问题之一,旅游目的地游客管理(Visitor Management)是一种以游客为中心的新型旅游管理模式。在对国外游客管理方面的文献进行搜集和整理的基础上,文章从游客需求和偏好研究,游客容量管理,游客行为管理,游客体验管理,游客安全管理以及游客冲击管理等6个方面分析了近年来国外游客管理的研究脉络和研究进展情况,并且指出了其研究的薄弱环节。并对国外游客管理的研究进展进行了系统综述,以期为国内旅游目的地游客管理的理论与实践提供借鉴和参考。A constrained management goal of tourism destinations is proposed that allows recreational users to pursue welfare derived from visit experiences, subject to non-declining ecosystem health and equity of access. While visitors to natural resource areas are capable of modifying biophysical systems on local and global scales. The management of visitors to natural and heritage destinations has challenged site managers for decades. If tourism destinations are ever to live up to the higher ideals that so many of visitors have for them, there must be some parameters on the number and behavior of visitors. So, visitor management is a very important part in tourism management. And there is now renewed interest in a more systematic approach to visitor management, driven by new directions in tourism destinations and access policy, increasing public expectations, and the broader ＇sustainability＇ agenda. Some new tools and theories have come on the scene to help tourism managers make those tough decisions. Aiming at promoting theoretical research and practical appli- cation of visitor management in China, the paper reviewed overseas literatures on visitor management, and divides all these researches into the following six aspects： tourist demand and preference, carrying capacity management, visitor behavior management, tourist experience management, tourist safety management and visitor impact management. Though the academic status of visitor management still haven＇t been recognized, the research of visitor management has entered the systematic empirical research stage with the enlargement of its study scope, clarity of its study object, diversity of its study content and maturity of its study method. The aim of this paper is to review and analyze the sequence of thought and the progress in the foreign study of visitor management in the past several years. And, at the same time, the paper emphatically analyzes the hot topics and the new study direetions in the field, and points out the weakness of these studies. At la

关 键 词：旅游目的地 游客管理 研究进展 

分 类 号：F590[经济管理—旅游管理]