细化急诊科护理服务措施的方法及体会  

Methods and experiences on zooming nursing service measures in emergency department

作　　者：何淑红[1] 麻洁[1] He Shuhong,Ma Jie（People＇s Hospital of Shanxi Province, Shanxi 030012 China）

机构地区：[1]山西省人民医院,030012

出　　处：《家庭护士》2006年第06X期37-38,共2页Family Nurse

摘　　要：为了更好地协调急诊科的护患关系，采取调查问卷的方法收集病人及家属意见．在护理服务中渗透人文关怀，开展了各种形式的细化护理服务，使护理工作的满意度大大提高.In order to set up a better nurse - patient relationship, put humanistic concern in nursing service, various forms of nursing service measures were unfolded in our department. Opinions from either patients or their family members have collected by filling out questionnaires. And the results showed that the satisfaction rate of patients toward nursing work had been greatly increased.

关 键 词：细化 护理服务 调查 

分 类 号：R472.2[医药卫生—急诊医学;医药卫生—护理学;医药卫生—临床医学]