创造卓越的质量文化凝聚企业  

Constructing Remarkable Quality Culture to Concentrate Enterprise Together

作　　者：戴颖达[1] 

机构地区：[1]天津轻工职业技术学院,天津市300380

出　　处：《天津职业院校联合学报》2006年第4期130-132,F0003,共4页Journal of Tianjin Vocational Institutes

摘　　要：从以质量文化创造环境氛围、依顾客满意实施质量管理、用质量精神统领企业目标等三个方面,探讨创造卓越的企业质量文化模式。结合企业管理实践和研究经验,帮助工业企业通过质量文化的创建,提高企业的核心竞争能力,凝聚企业。This article discusses how to create remarkable quality culture mode of enterprise from three aspects including constructing by quality culture, performing quality management according to consumer＇s satisfaction and commanding the aim of enterprise with quality spirit. It also presents how to help industry enterprise improve its core competitive capacity and concentrate the enterprise together by building quality culture.

关 键 词：企业 质量文化 顾客满意 零缺陷 质量管理 

分 类 号：F091.354[经济管理—政治经济学]