基于IC-OFFICE的知识管理绩效评价  

Knowledge Management Performance Evaluation Based on IC-OFFICE

作　　者：刘复岩[1] 吕韶义[1] 

机构地区：[1]杭州电子科技大学,杭州310037

出　　处：《计算机工程与应用》2006年第20期225-227,232,共4页Computer Engineering and Applications

基　　金：国家自然科学基金资助项目(编号:70371008)

摘　　要：知识管理已日益受到人们的重视。文章以智能协作办公系统软件IC-OFFICE为支持环境,首先分析了知识管理的内容和方法,以及知识管理过程对信息处理的需求;其后,从知识过程、知识组织和实施结果三个方面阐述了知识管理的绩效评价指标,并利用模糊理论构建了一个模糊绩效综合评价模型;最后通过一个示例对计算过程予以详细说明。Knowledge management has attracted a great attention of people.This paper is based on Intelligent Cooperative Office System（IC-OFFICE）.It analyzes contents and methods of knowledge management and information processing requirements from knowledge management operations.Then demonstrates a performance evaluation index system of knowledge management is illustrated from three aspects：knowledge process,knowledge organization and implementation. Also a fuzzy evaluation model is constructed by using fuzzy theory.Finally,an example is given to show evaluation calculation process.

关 键 词：知识管理 绩效评价 模糊模型 

分 类 号：TP39[自动化与计算机技术—计算机应用技术]