转型期医院管理者主要压力源及相关问题的调查  

Investigation on Major Stressors and Correlative Issues of Hospital Administrators in Transition Stage

作　　者：孙红[1] 任霞[1] 刘颖[2] 

机构地区：[1]首都医科大学,北京100069 [2]北京市海淀区卫生局,北京100037

出　　处：《中国医院管理》2006年第9期42-44,共3页Chinese Hospital Management

基　　金：北京市教委人文社会科学研究项目(SM200410025001)

摘　　要：目的了解医院管理者的主要压力来源及对管理心理学知识的掌握情况,掌握现代医院管理者的知识储备情况,为压力管理提供依据。方法采用分层整群抽样的方法对290名医院管理干部进行管理心理学知识及压力源问卷的调查。结果(1)医院管理人员对管理心理学知识认识不足、掌握不够、应用有限。(2)医院管理者感到压力最大的前4个原因是:工作超载;市场竞争的激烈;医疗风险大,纠纷多;科技发展迅速,知识不足。结论应重视对医院管理干部的管理心理学知识的培训,采取多种措施,进行有的放矢的减压管理。Objective To investigate the occupationa stress of hospital managers and their knowledge in managerial psychology, according to which we can manage the occupational stress well. Method managerial psychology questionnaire and occupational stress inquiry were used to investigate 290hospital managers by stratified and systematic sample.Results （1） Lack of managerial psychology knowledge, hospital managers＇ level in applying them is limited. （2） The top 4 occu pational stresses of hospital leaders are overload work, intense market competition, high medical risk and more medical tangles, developing rapidly in science and technology, lack of knowledge. Conclusions We should attach importance to hospital managers training in managerial psychology and take diff rent measures to relieve their pressure effectively.

关 键 词：医院管理者 管理心理学 压力源 

分 类 号：R197.3[医药卫生—卫生事业管理]