门诊信息化与流程再造  

Digitizing procedure in out-patient service and service process rebuilding

作　　者：谢新鹏[1] 刘一强[1] 

机构地区：[1]南方医院,广州市510515

出　　处：《医疗卫生装备》2006年第10期39-40,共2页Chinese Medical Equipment Journal

摘　　要：门诊流程再造就是以病人为中心,利用信息技术,引入作业流程重组理论,对门诊的作业流程进行重新思考和重新设计,以求得医院门诊在成本、质量、服务和速度等方面获得进一步改善;门诊信息化是门诊流程再造的重要基础,流程再造离不开信息技术的支持。文章从几个方面探讨提高门诊信息化水平和再造门诊流程的方法和作用。Bases on the changing idea and management policy, the out-patient service process rebuilding focuses on the patient, makes use of the information technology, imports the theory of operation process reforming, reconsiders and redesigns the operation process of the out-patient department, and improves the medical quality and service. The digitizing procedure in out-patient service is the important base of process rebuilding. In the paper, we try to discuss how to improve the digitizing procedure in out-patient service and rebuild the service process.

关 键 词：门诊信息化 流程再造 挂号 门诊医生工作站 医疗一卡通 

分 类 号：TP399[自动化与计算机技术—计算机应用技术]