汽车售后客户服务系统的设计与实现  

Design and Implementation of Automobile After-sale Customer Service System

作　　者：薛晓萍[1] 黄志坚[1] 

机构地区：[1]惠州学院,惠州516007

出　　处：《电脑开发与应用》2007年第3期56-58,共3页Computer Development & Applications

摘　　要：结合汽车售后客户服务部的要求,主要完成对售后客户服务管理系统的需求分析、功能模块划分、数据库模式分析,并由此设计了数据库结构和应用程序。设计充分利用Visual Basic.net、SQL Server2000数据库技术,提高了编程效率和可靠性。系统运行结果证明,所设计的汽车售后客户服务系统可以满足汽车客户服务部工作人员的需要。In combination with requirement from automobile after-sale service office, this paper mainly completes the requirement analysis of after-sale service management system, division of function modules, analysis of database mode, and thereout designs the database structure and application program. Visual Basic . net, SQL. Service2000 database technique are used fully in designing, which improves the programming efficiency and reliability. The system running results shows that the designed automo bile after-sale service system can meet the requirement of automobile customer service office.

关 键 词：数据库 SQL语言 Visual Basic.net 售后客户服务 

分 类 号：TP311.138[自动化与计算机技术—计算机软件与理论]