住院病人对护理服务满意度评价研究现状  

Research status quo of evaluation of inpatient's satisfaction degree toward nursing care

作　　者：刘义兰[1] 王桂兰[1] 

机构地区：[1]华中科技大学同济医学院附属协和医院

出　　处：《护理研究（上旬版）》2007年第2期295-298,共4页Chinese Nursing Researsh

摘　　要：简要介绍了病人对护理满意度评价研究方法;主要综述了病人对护理满意度评价问卷的内容、维度及条目,病人对护理满意度问卷的心理学特征测定,病人对护理满意度评价的时间以及影响病人对护理服务满意度的因素。It simply introduced the research methods of evaluation on patients＇ satisfaction degree toward nursing care. It mainly summarized the content, dimension and items of evaluation questionnaire on patients＇ satisfaction degree toward nursing, and psychological character measurement of questionnaire of patients＇ satisfaction toward nursing, the time of evaluation on patients＇ satisfaction degree toward nursing and the factors influencing patients＇ satisfaction degree toward nursing care.

关 键 词：病人 护理满意度 评价 

分 类 号：R473[医药卫生—护理学]