高校电子阅览室人性化管理及服务新举措  

The Humanized Management and Service of University E-reading Room

作　　者：郭菊松[1] 植茂兰[1] 

机构地区：[1]山东科技大学济南校区图书馆,山东济南250031

出　　处：《科技情报开发与经济》2007年第7期258-259,共2页Sci-Tech Information Development & Economy

摘　　要：人性化管理服务是近年来众多作为学术性服务机构的图书馆所追求的宗旨。分析了电子阅览室人性化管理的内涵与意义,重点论述了人文关怀在电子阅览室管理与服务中的具体体现。Humanized management and service are the tenet to many libraries as academic service organization in recent years. This paper analyzes on the connotation and significance of humanized management and service in e-reading room, and emphases on the embodiment of the humanization in the management and service of e-reading room.

关 键 词：电子阅览室 人文关怀 人性化管理 读者服务 

分 类 号：G258.6[文化科学—图书馆学]