设计模式处理复杂客户关系的应用与研究  

Application and research of design pattern in managing complex customer relationship

作　　者：沈峰[1] 李晓风[1] 

机构地区：[1]中国科学院环境光学与技术重点实验室,安徽合肥230031

出　　处：《计算机工程与设计》2007年第7期1649-1652,共4页Computer Engineering and Design

摘　　要：银行保管箱信息系统中客户关系管理处于核心地位。客户关系呈树形结构,对客户权限动态管理更增加了客户关系的复杂性。综合使用组合模式、装饰模式和职责链模式,不但可以对客户关系进行树形组织及实现对客户授权的动态管理,而且能够设计出一个具有良好的可维护性,可靠性和可复用性的系统。针对具有树形结构并要求树中节点具有不同属性、不同行为的场景提出了一种较理想的解决方案。It is crucial to manage customer relationship in bank keeping box information system. The customer relationship structure is a tree and managing customer＇s right dynamically even makes it more complex. Synthesizing composite pattern, decorator pattern and chain of responsibility pattern not only reaches the goal that is to organize the customer relationship into a tree structure and to manage customer＇s right dynamically, but results in having a system that has a highly maintainability, good reliability, and excellent reusability. The solution can apply to the context that its structure is a tree and nodes in the tree have different properties and actions.

关 键 词：客户关系 设计模式 组合模式 装饰模式 职责链模式 

分 类 号：TP311[自动化与计算机技术—计算机软件与理论]