试论6σ管理在物流企业的实施  

Discussion on the Implementation of Six Sigma Management in Logistics Enterprise

作　　者：肖平[1] 万文君[1] 

机构地区：[1]武汉工程大学,湖北武汉430073

出　　处：《物流科技》2007年第7期98-101,共4页Logistics Sci-Tech

摘　　要：建立和强化以顾客为中心的服务质量意识是入世后国内物流企业参与国际竞争的前提和基础。6σ(西格玛)质量管理在提高物流企业的服务水平、降低企业成本、提升企业核心竞争力等方面具有重要作用。本文分析探讨了6σ管理在物流企业的实施方法与途径。After accession to WTO, the establishment and the strengthening customer-centered service quality consciousness is the premise and foundation of domestic logistics enterprise＇s participating in the international competition. In logistics enterprise, 6σ（sigma） quality management plays a vital roles in the enhancements of the service level, reduces the enterprise cost, promotes enterprise core competitive ability, and so on. This article analyzes and discusses the implementation method and the way of Six Sigma management in logistics enterprise.

关 键 词：物流 质量管理 6Σ管理 

分 类 号：F252[经济管理—国民经济]