2004—2006年大连民族学院图书馆电子阅览室读者满意度调查比较分析  

作　　者：梁艳红[1] 宛文红[1] 张晓丹[1] 

机构地区：[1]大连民族学院图书馆

出　　处：《图书馆学研究》2007年第8期83-86,共4页Research on Library Science

摘　　要：对大连民族学院图书馆2004—2006年连续三年的"电子阅览室读者满意度调查"结果进行了比较分析,从中了解读者对电子阅览室服务质量的评价,使用电子阅览室的频率与方式,以及对电子资源和图书馆主页的满意度与需求倾向;并根据分析统计报告,对图书馆连续三年的有针对性的整改措施以及取得的成效进行了全面、深入的阐述。The paper analyzed the result of ＂the investigation of reader＇ s satisfaction--degree to the electronic reading room＂ of Dalian Nationalities University Library from the year 2004 to 2006, from which we could know the reader＇ s opinion to the service of our electronic reading room. And we also could know the reader＇ s frequency and mode in using the electronic reading room and as well as the reader＇ s satisfaction --degree and requirement to the electronic resource and the library homepage. Moreover, from the statistic report, the paper carried through a comprehensive and embedded expatiation of the transform measure and acquired effect of the library in the continuous three years.

关 键 词：读者满意度调查 读者服务 高校图书馆 电子阅览室 

分 类 号：G250.76[文化科学—图书馆学] G252