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作 者:杨祖群[1] 冉茂群[1] 杨定萍[1] 王桂兰[1]
机构地区:[1]重庆医科大学附属儿童医院神经内科,400014
出 处:《中国护理管理》2007年第12期39-40,共2页Chinese Nursing Management
摘 要:目的:探讨运用PDCA循环程序规避护理风险的有效方法。方法:对存在的问题制定一系列的工作计划和活动措施(P阶段),并按照计划措施认真执行(D阶段),定期检查是否达到预期目标(C阶段),最后根据结果进行总结,以指导今后工作(A阶段)。结果:通过4个周期的PDCA循环,护理差错、投诉、纠纷明显减少。结论:PDCA程序是科学解决问题的工作方法、工作程序,能显著规避护理风险。Objective: To explore an effective method to evade nursing risk using PDCA cycle. Methods: The setp P (plan) was to plan the scheme according to the existent problems. The step D (do) was to execute the scheme. The step C (check) was to check up whether the outcome was obtained. The step A (action) was to summarize in order to guide future work. Results: The nursing quality was improved markedly by fourcycle PDCA circulation. Conclusion: The PDCA circulation was an effective way to resolve problems scientifically and evade nursing risk.
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