实施“5S”管理,实现医疗服务人性化  

IMPLEMENTATION OF 5S MANAGEMENT AND REALIZATION OF HUMANISTIC MEDICAL SERVICES

作　　者：凌雪梅[1] 周彬[1] 李俊英[2] 余春华[2] 胡果[1] 舒泽蓉[1] 

机构地区：[1]四川大学华西医院运营管理部,成都610041 [2]四川大学华西医院肿瘤三病房

出　　处：《现代预防医学》2008年第8期1478-1479,1483,共3页Modern Preventive Medicine

摘　　要：5S管理是源于日本企业的一种优秀的现代管理理念,是一种正被广泛应用的现场管理模式。本文从5S管理的背景、理论依据及推进5S管理等方面论述了实施"5S"管理,提升管理水平,以实现医疗服务人性化。5S management is rooted in an excellent modern management concept in Japanese enterprise, which is a site management mode being widespread applied. This article discussed how to enforce the 5S management, promote management level, and realize the humanistic medical services from several aspects including the background of 5S management, theoretical basis and implementation of 5S management, etc.

关 键 词：“5S”管理 医疗服务人性化 管理水平 

分 类 号：R197.32[医药卫生—卫生事业管理]