ERP项目投资收益评测及其应用  

Benefits evaluation and application of an ERP project

作　　者：刘驰[1] 吴锋[2] 

机构地区：[1]西安工程大学服装与艺术设计学院,陕西西安710048 [2]西安交通大学管理学院,陕西西安710049

出　　处：《纺织学报》2008年第5期122-126,共5页Journal of Textile Research

基　　金：国家自然科学基金资助项目(70572038);教育部信息经济与信息管理重点实验室基金资助项目(0607-39)

摘　　要：探讨ERP对企业的影响机制,将ERP给企业带来的收益分为有形收益和无形收益。利用Hochstrasser方法定量分析具有不确定性的ERP项目的有形收益。构建了ERP价值创造系数模型,包括创新能力、品牌、企业环境等9个价值动因,进而采用模糊综合评判法,对ERP项目无形收益尤其是非财务绩效指标进行了有效的量化,解决了ERP系统无形收益难以量化的问题。并结合服装行业案例,说明该模型的具体应用方法。The affecting mechanism of ERP on enterprise performance is discussed.The benefits of ERP are divided into tangible and intangible benefits.The Hochstrasser model is selected to analyze the uncertainties of tangible benefits in the process of an ERP project.An ERP value creation index model is developed to evaluate the intangible benefit of an ERP project,in which nine critical drivers of non-financial performances are listed which include enterprise innovation,brand and environment,etc.Furthermore,fuzzy method is employed to assess intangible benefits of ERP.In order to pilot this approach,a case study is implemented in clothing industry.The outcome of the research provides a new approach to effective assessment of the value of an ERP project and is helpful for managers of ERP projects to make decisions rightly.

关 键 词：企业资源规划 无形收益 价值 模糊评价 纺织行业 

分 类 号：F253[经济管理—国民经济]