基于案例推理的谈判支持系统的研究  

Negotiation support system based on case-based reasoning

作　　者：韩雪[1] 冯玉强[1] 

机构地区：[1]哈尔滨工业大学管理学院,哈尔滨150001

出　　处：《控制与决策》2008年第7期791-794,共4页Control and Decision

基　　金：国家自然科学基金项目(79970084;70171011)

摘　　要：通过对谈判案例的表达、检索、复用、评价、适配和学习的研究,基于案例推理的谈判支持系统解决了谈判者谈判相关知识缺乏的问题;在谈判案例表达方法中提出了属性分类方法;采用改进的最近相邻法进行谈判案例适配,以获得更相近的谈判历史案例;通过对基于案例推理的谈判机制分析,构建了基于案例推理谈判支持系统的体系结构,并详细设计了谈判系统的功能.最后,通过一个采购谈判方案验证了基于案例推理谈判支持系统的实用性.In order to solving the scarcity of negotiators＇ corresponding knowledge, a negotiation support system based on case-based reasoning （CBR） is proposed. The negotiation case representation, retrieval, reuse, evaluation, revise and learning are researched. In the system, a case attributes＇ classification is presented in case representation. The improved nearest neighbors method is applied to case retrieval All attributes of negotiation Case are classified in the method so that the retrieved case is more similar to the current negotiation. By analyzing the., negotiation mechanism, the framework of negotiation support system （NSS） based on CBR is built and the detail functions of all subsystems are designed. Finally, a case of buying negotiation is used to validate the effectiveness of the; negotiation framework.

关 键 词：案例推理 谈判支持系统 案例表达 案例检索 案例学习 

分 类 号：C931.6[经济管理—管理学]