风险管理在急诊护理管理中的应用  

The application of risk management in emergency nursing management

作　　者：孟华[1] 

机构地区：[1]苏州市市立医院急诊科,江苏苏州215002

出　　处：《护理管理杂志》2008年第9期56-57,共2页Journal of Nursing Administration

摘　　要：目的探讨急诊科风险管理的实施方法与效果。方法完善急诊抢救护理流程,制订规章制度,成立风险管理小组,加强急诊护士培训等。结果提高了危重病人护理质量及满意度,预防、减少了护理差错、缺陷的发生。结论风险管理有利于提高急诊护理质量,为病人提供安全、优质的服务。Objective To explore the methods and effect of risk management in emergency department. Methods A series of measures were carried out, such as improving first aid flow, setting up risk management team, establishing rules and regulations, and strengthening nurse training. Results This practice improved the quality of nursing for severe patients, increase patients＇ satisfaction, reduced nursing errors and defects. Conclusion Risk management is proved to be effective to improve the quality of emergency nursing and provide patients with safety and high-quality nursing service.

关 键 词：风险管理 急诊护理 护理管理 

分 类 号：C931.2[经济管理—管理学]