试论图书馆的个性化服务——以联合参考咨询网为例  

Comment on Library Customized Service: Services provided by UCDRS

作　　者：李幼蓉[1] 于丹辉[2] 李欣欣[3] 贾晓凤[2] 

机构地区：[1]吉林大学图书馆,吉林长春130021 [2]长春图书馆,吉林长春130021 [3]吉林大学学报编辑部,吉林长春130021

出　　处：《现代情报》2008年第8期99-100,120,共3页Journal of Modern Information

摘　　要：数字化环境中图书馆开展数字化参考咨询时,应当以个性化信息服务为主要方式。文章论述了个性化服务概念,个性化服务所需技术及存在的问题等方面,并重点探讨了图书馆网上参考咨询服务。The application of IT makes it possible to develop digital reference service in library and the customized service becomes the main method that the library takes. The paper discussed the concept of customized service, the related technology, the difficulties as well as the reference services via intemet.

关 键 词：网上参考咨询 个性化服务 数字图书馆 

分 类 号：G252[文化科学—图书馆学]