E-government maturity model and its evaluation  

电子政务成熟度模型及其评价(英文)

作　　者：黄梦醒[1,2] 邢春晓[1,2] 杨吉江[1,2] 

机构地区：[1]清华大学清华信息科学与技术国家实验室,北京100084 [2]清华大学信息技术研究院,北京100084

出　　处：《Journal of Southeast University(English Edition)》2008年第3期389-392,共4页东南大学学报（英文版）

基　　金：The National Key Technology R&D Program of Chinaduring the 11th Five-Year Plan Period(No.2006BAH02A12);the National High Technology Research and Development Program of China(863 Program)(No.2006AA010101)

摘　　要：In order to ensure e-government construction healthily,rapidly and orderly develop,an e-government maturity model（EGMM）is proposed based on a software capability maturity model （CMM）and a project management maturity model（PMMM）. Five levels of maturity in e-government development process are constructed,which include network infrastructure,information serving,information interactive,information sharing and comprehensive integrating.An index system of e-government maturity is put forward,and then an e-government maturity levels evaluation method is presented,which can provide clear,detailed and efficient decision information and investment directions of e-government for decision-makers.The EGMM and its maturity evaluation method are helpful for improving the construction of e-government.为了保证电子政务建设健康、快速、有序地发展,在软件能力成熟度模型和项目管理成熟度模型的基础上,提出了电子政务成熟度模型,构建了电子政务建设过程成熟度的5个层级:网络基础级、信息服务级、信息交互级、信息共享级和综合集成级.然后,构建了电子政务成熟度评价的指标体系,提出电子政务成熟度层级评价方法,该方法能给决策者提供清晰、详细、高效的决策信息及电子政务投资方向.电子政务成熟度模型及其成熟度评价方法有助于促进电子政务的建设水平.

关 键 词：E-GOVERNMENT maturity model index system EVALUATION 

分 类 号：TP311[自动化与计算机技术—计算机软件与理论]