可适应性企业级整体IT成熟度模型及其评价  

Enterprise adaptive total IT maturity model and its evaluation

作　　者：孙建光[1] 陈燕[1] 马永刚[2] 

机构地区：[1]大连海事大学经管学院,辽宁大连116026 [2]大连理工大学计算机系,辽宁大连116024

出　　处：《计算机应用研究》2008年第10期3002-3005,共4页Application Research of Computers

摘　　要：目前部分企业计划或已经采用不同的成熟度模型和指标对其IT成熟度进行评估,如IT服务成熟度、软件成熟度、信息风险成熟度等方法,但无有效的方法对整体IT成熟度进行评估。基于SEI开发的能力成熟度框架(CMM)提出可适应性整体IT成熟度模型(adaptive total ITmaturity model/ATITMM/@ITMM,@ITMM)的概念,并建立可适应性的企业级通用IT成熟度模型;运用一种合适的通用评估纬度反映企业整体IT状况,同时采用模糊综合评价法对整体IT成熟度进行评价。该模型的运用可以帮助企业客观、准确地评估和判断自身的整体IT成熟度,以期作出科学、合理的IT决策具有积极的意义。Varies of maturity models and indicators had been or planed to be adopted by many companies to evaluate their IT maturity for different IT functions, including IT service maturity, software maturity, information risk maturity and so on. But it was very hard to find an effective method to evaluate the total IT maturity currently. The paper proposed a concept of adaptive total IT maturity model for enterprise companies, helping to reflect their total IT conditions via the proposed evaluation latitudes and indicators. Used the compositive evaluation method based on fuzzy theory to evaluate the total IT maturity. The adoption of this model will help the enterprises to assess the IT maturity level objectively and exactly and thus benefit the IT decision ma- king process.

关 键 词：整体信息技术成熟度 信息技术服务成熟度 软件成熟度 信息风险成熟度 信息技术治理成熟度 

分 类 号：TP399[自动化与计算机技术—计算机应用技术]