从文献信息服务到知识创新服务——对当代图书馆服务模式转变的研究思考  

作　　者：乔京洲[1] 

机构地区：[1]中国石化南京化学工业有限公司科技处信息中心图书馆,210048

出　　处：《中国科技信息》2008年第22期186-187,189,共3页China Science and Technology Information

摘　　要：文献服务、信息服务是图书馆为用户提供的传统服务方式,但在网络时代有着一定的局限性。文章在对文献服务、信息服务、知识服务全面分析以及对上海图书馆等两个知识服务典型案例评介的基础上,说明现代图书馆的服务应由"资源—需求—服务"的小生产服务观向"需求—资源—服务"的全方位服务观转变,图书馆的未来在于知识服务。随着当代知识经济的快速发展,以知识为内涵,以服务为中心,走知识服务之路已成为现代图书馆的必由之路。The literature service the information service are the library the tradition service mode which provides for the user, but has certain limitation in the network time. The article to the literature service, the information service, the knowledge serves the overall analysis as well as in the foundation which and so on two knowledge service illustrative case discusses and introduces to the Shanghai Library, explained the modern library the service should by “the resources-demand-service” small-scaie production service view to “demand-resources-service” the omni-directional serviee view transforms, the library future will lie in the knowledge service. Along with the present age knowledge economy＇s fast development, take the knowledge as an connotation, take the service as a center, takes road of the Knowledge service to become the modern library the way that must be taken.

关 键 词：文献服务 信息服务 知识服务 案例 

分 类 号：G252[文化科学—图书馆学] G250