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出 处:《中国实用护理杂志》2008年第11期1-3,共3页Chinese Journal of Practical Nursing
基 金:枣庄市科技发展计划项目隋科字(2008)24号
摘 要:目的重视管理护士的心理和行为,通过改变个人和群体的行为来实现护理质量的提高。方法在场动力理论指导下,对护理人员定期培训和辅导,建立员工访谈制度,给予管理系统的支持和强化,使之形成高绩效团队,经医院8个病区实践应用,采用前后对照的方法评估实施效果。结果引入场动力理论前后,护理人员工作满意度比较,P〈0.01,差异有统计学意义;患者满意度调查比较,P〈0.05,差异有统计学意义;护理人员管理效果评价,P〈0.05,差异有统计学意义。结论场动力理论应用于护理管理中,能够提高护士工作满意度,提高患者对护理服务的满意度,提升护士岗位适应能力,实现护理质量持续改进。Objective To improve nursing quality by paying attention to management of nurses" psychology and behavior and changing individual and collective behavior. Methods Guided by dynamic field theory, giving nursing staff continuous periodic training and counseling,establishing a staff interview system, giving systematic support and enhancement to develop a high-performance team. A case-control study was carried out in eight wards to evaluate implementation effect by comparison study. Results Before and after introducing dynamic field theory, there were significant differences in job satisfaction of nurse staff (P 〈 0.01 ), in patients" satisfaction(P 〈 0.05), in evaluation of nursing staff management efficiency(P 〈 0.05). Conclusions Application of dynamic field theory in nursing management can improve job satisfaction of nurse staff, patients" satisfaction and nurses" post suitability, and obtain continuous nursing quality improvement.
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