关于客房服务中有效“创绿”的探讨  

Study on Effective Creation of Green Guesthouse in Housekeeping Service

作　　者：齐新征[1,2] 

机构地区：[1]合肥工业大学管理学院,安徽合肥230009 [2]黄山学院旅游学院,安徽黄山245021

出　　处：《黄山学院学报》2008年第6期38-40,共3页Journal of Huangshan University

摘　　要：创建绿色客房已是当今饭店业发展的必然需求,然而如何有效"创绿",客房部仍面临着一系列的矛盾与困惑,主要集中于布草更换、一次性消耗品配备等方面。有效解决存在的问题,要坚持一次性消耗品配备的适量原则,并加强绿色客房宣传力度,合理改进服务方式。Building up ＂green guesthouse＂ is an inevitable request of today＇s hotel development, but the housekeeping department still faces a series of difficulties in how to build up green guesthouse effectively, mainly the change of hotel fabric, the equipment of one-time consumer goods and so on. This paper suggests that one-time consumer goods be equipped in a proper amount, the publicity of green guesthouse be strengthened and housekeeping service be improved to solve the problems.

关 键 词：绿色客房 客房服务 一次性消耗品 布草洗涤 

分 类 号：F719.2[经济管理—产业经济]