医护群体社会支持系统与职业倦怠的相关性研究  

Study on the correlativity between social support system and the job burnout of the doctor-nurse group

作　　者：杨桂菊[1] 陈艾华[2] 童红英[3] 张肆毛[4] 王光海[5] 魏方艳[2] 王毅刚[6] 姜丽芳[4] 

机构地区：[1]湖北省孝感市康复医院院长办公室,432000 [2]湖北省孝感市康复医院护理部,432000 [3]孝感市中心医院手术室 [4]湖北省孝感市康复医院医院办公室,432000 [5]湖北省孝感市康复医院精神科,432000 [6]湖北省孝感市康复医院医务科,432000

出　　处：《中华现代护理杂志》2009年第1期12-14,共3页Chinese Journal of Modern Nursing

基　　金：湖北省孝感市科技局立项课题（孝科[2004]32号）

摘　　要：目的研究医护群体社会支持系统与职业倦怠的相关性。方法随机抽取市属医院240名临床医护人员进行职业倦怠量表（MBI）和社会支持评定问卷（SSRS）调查，分析医护群体社会支持系统与职业倦怠之间的关系。结果医护群体职业倦怠中情感耗竭、个人成就感评分分别高于和低于Maslach常模，差异有统计学意义（P均〈0．01）；护士职业倦怠水平明显高于医生，其中情感耗竭、个人成就感2个维度医护差异有统计学意义（P均〈0．01）；社会支持中主观支持、支持总分2个维度医护差异有统计学意义（P均〈0．01）；社会支持的3个维度及总分与医护职业倦怠情感耗竭呈显著负相关，与个人成就感呈显著正相关。结论医护群体职业倦怠特别是护士职业倦怠水平较高，应引起管理者高度重视。建议对医护群体实施合理干预，完善社会支持系统构建，并进行寻求良好社会支持的专业培训。Objective To investigate the correlativity between social support system and the job burnout of the doctor-nurse group. Methods 240 clinical doctors and nurses of XiaoGan City-Owned hospital of Hubei Province were randomly selected to conduct professional burnout inventory （MBI） and social support assessment questionnaire（SSRS） surveys, thus to investigate the correlativity between social support system and the job burnout of doctor-nurse groups. Results Scores of the emotional exhaustion in the job burnout of the doctor-nurse group were higher and in personal sense of achievement were lower than the normal model Maslach respectively, the difference was statistically significant （P all 〈0.01 ） ; The burnout level of nurses was significantly higher than doctors, of which the emotional exhaustion and personal sense of achievement were significantly different between doctors and nurses （P all 〈 0.01 ） ; For social support, there were significantly differences between the scores of the subjective support and those of total support two-dimensionally （ P all 〈0.01 ）; the three-dimension of social support and total scores were significant negative correlative to the job burnout emotional exhaustions, and were significant positive correlative to personal sense of achievement. Conclusions The job burnout level in the doctor-nurse group , especially in nurses were rather higher. These should be attracted great attention by managers. It is suggested that proper interference in the doctor-nurse group should be brought out and social support system should be consummated, in addition, professional training needs to be conducted with the seek of favorable social support.

关 键 词：社会支持 医护群体 职业倦怠 

分 类 号：R47[医药卫生—护理学]