知识管理和商务智能关系研究  

Research on Knowledge Management and Business Intelligence

作　　者：周瑾[1,2] 黄立平[1] 

机构地区：[1]同济大学经济与管理学院,上海200092 [2]广东商学院信息学院,广州510320

出　　处：《科学学与科学技术管理》2009年第3期100-104,184,共6页Science of Science and Management of S.& T.

摘　　要：知识管理和商务智能是改善决策者所获得信息和知识质量的两项核心技术。在概述知识管理和商务智能的基础上,从技术、处理过程、企业文化、加工深度、处理结果等角度对二者的共同点和不同点做了对比分析。对于知识管理(KM)和商务智能(BI)的关系,学术界有三种观点:(1)KM是BI的子系统;(2)BI是KM的帮手;(3)KM和BI是功能互补的系统。为了充分发挥两个系统的优势,弥补各自功能的不足,应该集成知识管理和商务智能。对知识管理和商务智能的三种集成方式做了分析,最后构建了KM和BI并重的集成模型。Knowledge Management and Business Intelligence are the two core technology for decision-makers to improve the quality of information and knowledge. Based on the overview of Knowledge Management and Business Intelligence, KM and BI were compared from the aspects of information technology, process, corporate culture, the depth of processing and son on. They can be classified into three categories depending on how they identify the relationship between KM and BI： （1） KM is a subsystem of BI; （2） BI is KM ＂s helper; （3） The functions of KM and BI are complemented. In order to take full advantages of the both systems, BI must be integrated to KM. Finally a model of integrating KM with BI was built.

关 键 词：知识管理 商务智能 对比 集成 

分 类 号：F062.3[经济管理—政治经济学]