大型综合医院患者就医选择影响因素的调查研究  

Research and Analysis of Influencing Factors on the Patient's Medical Treatment Selection

作　　者：陈燕凌[1] 穆云庆[1] 陈黎明[2] 李书章[2] 

机构地区：[1]第三军医大学西南医院卫生经济科,重庆400038 [2]解放军总医院,北京100853

出　　处：《中国社会医学杂志》2012年第2期110-111,共2页Chinese Journal of Social Medicine

基　　金：重庆市软科学研究计划项目(CSTC;2009-CE9047)

摘　　要：目的了解哪些因素会影响患者选择医院就医。方法采用自行设计的问卷调查表,对患者进行一系列的问卷调查。结果影响患者就医选择的因素中,医疗技术水平所占比例最高,其次是医院的收费是否合理、医德医风、交通便利性、医护人员服务态度等因素。结论为了吸引更多的患者前来就医,医院应注重医疗质量,加强医德医风教育和医患沟通,改善医院交通环境,加大宣传力度。Objectives To evaluate the influencing factors of medical treatment selection of patients.Methods A series of surveys with self-made questionnaire were conducted.Results In all the influencing factors of medical treatment selection of patients,the proportions sorted by descending order were: quality of medical care,reasonable medical expenses,medical ethics,convenience of traffic and the service attitude.Conclusions Many aspects such as level of medical technology,medical ethics,quality of service,technical equipment and the hospital environment should be improved to attract patients.

关 键 词：患者 就医选择 影响因素 

分 类 号：R197.3[医药卫生—卫生事业管理]