基于本体表达的客户需求拓展分析  

Customer requirements expansion analysis based on ontology description

作　　者：常艳[1] 武建伟[1] 潘双夏[1] 张健[1] 

机构地区：[1]浙江大学机械与能源T程学院,浙江杭州310027

出　　处：《浙江大学学报（工学版）》2009年第3期430-433,545,共5页Journal of Zhejiang University：Engineering Science

基　　金：国家“863”高技术研究发展计划资助项目(2008AA04Z114);国家自然科学基金重点资助项目(50335040)

摘　　要：为了合理地进行产品族规划和开发,提出了基于本体表达的客户需求拓展分析模型,进行客户需求的挖掘和预测.采用基于本体的全息语义方法表达客户需求以及需求之间的关系.根据客户现有需求和已有产品信息,从需求特征、特征属性以及需求之间的关系对需求进行定性和定量的拓展.定性拓展为产品族横向系列提供需求,定量拓展为纵向系列提供需求.根据客户需求之间的差异进行客户需求聚类,以合理规划产品族设计的多样化种类和系列型谱.To reasonably plan and develop product family, an expansion analysis model of customer requirements based on ontology description was proposed to mine and predict customer requirements. Holographic semantics based on ontology was adopted to describe customer requirements and the relationships between them. According to the current customer requirements and product information, quantitative and qualitative expansion of requirements was carried out in the aspects of requirement features, feature attributes and relationship between requirements. Qualitative expansion provided requirements for horizontal series while quantitative expansion provided those for vertical series. Considering the difference between customer requirements, they were clustered to reasonably plan diversified types and series for product family design.

关 键 词：产品族 客户需求 本体 需求拓展 聚类 

分 类 号：TP391.72[自动化与计算机技术—计算机应用技术]