基于即时通讯的理论及研究综述  

Review of Instant Messaging Research and Its Theories

作　　者：乔歆新[1] 傅晓云[1] 

机构地区：[1]浙江工业大学,杭州310014

出　　处：《包装工程》2009年第5期226-228,共3页Packaging Engineering

摘　　要：基于对近10年来IM的定性和定量研究以及与IM相关的社会临场感和媒介丰富性等主要理论的系统回顾和客观评价,总结出当前IM研究在研究方法、研究内容和理论支撑等方面存在的问题,并认为今后的IM研究有必要借鉴媒介和心理学研究领域的成果,采用整合的研究思路,针对个性化需求构建个性化的IM使用行为模式。IM research in recent ten years and its main theories were systematically reviewed, including social presence and media richness theories. Some existing problems in method, content, and theory of its research were summarized. It was concluded that IM researchers should draw lessons from media research and psychology research, adopt integrated approach and advanced statistic technology, focus on personalized requirements of IM users, and construct personalized IM usage behavioral patterns.

关 键 词：即时通讯工具 个性化 使用行为模式 

分 类 号：TN916.9[电子电信—通信与信息系统]