医生工作满意度关键影响因素及对策研究  

Key Influence Factors and Countermeasures on Physicians' Satisfaction level

作　　者：孙葵[1] 尹文强[1] 黄冬梅[1] 张宜民[1] 李艳丽[1] 

机构地区：[1]潍坊医学院卫生管理学院,山东潍坊261042

出　　处：《中国卫生质量管理》2009年第3期43-46,共4页Chinese Health Quality Management

基　　金：国家自然科学基金资助项目(70573078);山东省卫生厅资助项目(2005HZ097)

摘　　要：目的探讨医生工作满意度构成要素中关键影响因素。方法以课题组编制的医生工作满意度量表作为测量工具,按照分层随机抽样的原则抽取山东省、湖北省、河北省和内蒙古自治区4省(自治区)12个城市不同级别医院中的5677名医生进行问卷调查。首先采用因子分析萃取因素,以提取的公因子作为医生工作满意度内部因素,然后进行因素重要性推导,以发现内部各因素中关键影响因素。结果在12个医生工作满意度内部因素中,组织管理、宏观制度环境、物质回报、精神回报、工作条件属于关键影响因素。结论卫生管理部门在采取相关提高医生工作满意度的措施时,应适当向上述5方面倾斜。Objective To investigate the key problems that need to be solved preferentially among the internal factors of physicians＇job satisfaction. Method The study takes physicians＇job satisfaction of governmental hospital scale as measurement tool, 5677 physicians of 12 cities from four provinces of our country were investigated. First using factor analysis to extract factors, take the factors as internal factors of physician job satisfaction. Then, using important quadrant model to find out the problems needed to be solved preferentially. Result Among the internal factors organizational management, macroscopic system environment, material return, spiritual return, working condition needed to be solved preferentially. Conclusion The health authorities should take some measures to solve the above problems to improve physicians＇job satisfaction.

关 键 词：医生 满意度 因素重要性推导模型 

分 类 号：R192.6[医药卫生—卫生事业管理] R192.3[医药卫生—公共卫生与预防医学]