大型物流企业运营质量的综合评价方法研究  

Study on the Synthetic Evaluation Method of the Operational Quality for Large-scale Logistics Enterprises

作　　者：谭晶星[1] 杨伟[1] 曾传华[1] 

机构地区：[1]西华大学,交通与汽车工程学院,成都610039

出　　处：《交通运输工程与信息学报》2009年第2期5-8,66,共5页Journal of Transportation Engineering and Information

基　　金：四川省应用基础研究项目(2006J13-001);西华大学基金项目(R0720305)

摘　　要：针对大型物流企业运营质量评价问题,讨论了评价指标的选取原则,提出了评价运营质量的10项关键指标和模糊综合评判方法。结合在大型物流企业获得的调研数据,详细说明了对其运营质量进行模糊综合评判的方法和步骤。该方法能将定性分析和定量分析统一起来,使评价结果更为客观可信。For the operational quality evaluation of large-scale logistics enterprises, the principle-of-choice of the evaluation indexes was discussed. Then, 10 key performance indices and a fuzzy synthetic evaluation method for the operational quality were put forward. Combined with the investigated data from a large-scale logistics enterprise, the fuzzy synthetic evaluation method and its evaluation steps were explicated in detail. The proposed method can take the advantages of both qualitative and quantitative analysises, and make the result of evaluation more objective and credible.

关 键 词：运输 物流 运营质量 模糊综合评判 

分 类 号：U294.1[交通运输工程—交通运输规划与管理]