一定市场需求环境下物流企业服务水平评价  

Evaluation on Logistics Enterprise Service Level Based on a Certain Market Environment

作　　者：郑玲[1] 章竟[1] 

机构地区：[1]北京交通大学经济管理学院,北京100044

出　　处：《物流技术》2009年第7期130-132,共3页Logistics Technology

摘　　要：将层次分析法和模糊综合评价法结合,以"邯运集团"的运输子公司为例,首先评价物流企业的绝对物流服务水平,再评价各个物流企业所处的市场需求环境,最后对两个评价结果做出综合判断,得出一定市场需求环境下各个物流企业相对服务水平的排序。Combining AHP with Fuzzy Synthetic Evaluation Model and taking a sub-company of Handa Transportation Group as an example, the paper evaluates the absolute logistics service level of the logistics company, then assesses the market environment that each logistics company is in, makes a comprehensive judgement for the two evaluation results and finally gives out the order of relative service level of each logistics company based on a certain market environment.

关 键 词：物流企业 服务水平评价 模糊综合评价 层次分析法 市场需求环境 

分 类 号：F253[经济管理—国民经济]