门诊护理工作量测算研究  

Study on clinic nursing personnel＇s work load in our hospital

作　　者：王淑英[1] 

机构地区：[1]山东省聊城市人民医院,252000

出　　处：《中国实用护理杂志（中旬版）》2009年第8期9-12,共4页Chinese Journal of Practical Nursing

基　　金：聊城市卫生局立项课题（200713）

摘　　要：目的探讨门诊护士直接护理时间、间接护理时间的分配比例及不同科室之间的差异，为科学合理配置门诊护理人员提供依据。方法采用观察法，选择我院呼吸内科等6个具有代表性的门诊为观察对象，对课题组确定的22项护理操作项目进行护理工时测定，得出护士工作量及平均工时。结果测定出了不同科室患者对直接护理操作、间接护理操作所需时间；5项操作占22项护理操作时间的比例以及6个科室的缺编人数。结论门诊护理工作量测算作为医院门诊护理工作状态指标，为优化门诊护理人力资源管理提供重要依据。Objective To explore the collocation ratio of direct nursing time to indirect nursing time of clinic nursing personnel in our hospital and the difference between different departments, so as to offer academic evidence to collocate the nursing personnel resources reasonably. Methods Observation method was adopted to choose six typical clinics such as respiration internal medicine and so on as observed objects, and then tested the working hours of 22 nursing proceedings which were defined by the topic group, so as to get the work load and average working hours of nurses. Results Time needed for direct and indirect nursing procecdings in different departments was obtained, as well as the ratio of 5 proceedings accounted for the total 22, also deficiency of nursing personnel in 6 departments were tested. Couclusion Evaluation of clinic nursing personnel＇s work load as an important index to measure the labor intensity of clinic nursing personnel can offer important evidence to optimize allocation of clinic nursing human resources.

关 键 词：门诊 护理工作量 直接护理时间 间接护理时间 人力资源 

分 类 号：R47[医药卫生—护理学] R192.6[医药卫生—临床医学]