我院临床药学室2001～2008年药物咨询电话回顾性分析  

Drug Consultation Calls from 2001 to 2008 in Clinical Pharmacy of Our Hospital:A Retrospective Analysis

作　　者：黄芳[1] 袁波[1] 廖赟[1] 

机构地区：[1]同济大学附属第十人民医院临床药学科,上海市200072

出　　处：《中国药房》2009年第28期2232-2234,共3页China Pharmacy

摘　　要：目的:了解通过药物咨询电话开展药学服务的现状,推动药学服务发展,促进合理用药。方法:收集2001年1月到2008年9月我院临床药学室记录的所有电话药物咨询实例,分析总结咨询者构成、药物咨询问题构成和咨询药物类别构成等。结果:主要咨询者为院内工作人员(75.6%);主要药物咨询内容为相互作用和用法用量(41.7%);主要咨询药物类别为抗菌药(22.8%)。结论:电话咨询的模式方便易行,切实提供了较专业的药学服务。OBJECTIVE： To investigate the status quo of the pharmaceutical care of drug consultation calls so as to facil- itate the development of pharmaceutical care and promote rational drug use. METHODS： All the recordings on the pharma- ceutical consultation calls from Jan. 2001 to Sep, 2008 were collected to analyze the compositions of consultants, problems consulted and the categories of the drugs consulted, etc. RESULTS： 75.6% of the consultants were hospital employees; 41.7% of the problems consulted were related to drug interactions and dosage and administration, and 22.8% of the drugs consulted were antibiotics. CONCLUSION： The drug consultation call model is convenient and feasible, and is proved to be a realistic professional pharmaceutical care.

关 键 词：药物咨询 电话 药学服务 

分 类 号：R95[医药卫生—药学]