急诊护患纠纷产生的原因及防范对策  

Reasons and Solutions of Dispute Between Nurses and Patients

作　　者：江淑聘[1] 

机构地区：[1]广州中医药大学第一附属医院急诊科,广东广州510405

出　　处：《临床医学工程》2009年第11期98-99,共2页Clinical Medicine & Engineering

摘　　要：针对急诊科的环境,就诊人员及护理工作的特殊性,探讨如何正确分析护患纠纷产生的原因,制定防范对策,提高急诊护理工作质量和服务水平,以减少或避免护患纠纷的发生。To study how to solve the dispute between nurses and patients according to the speciality of the emergence work and patients, then reduce the dispute and improve the quality of emergency nursing service.

关 键 词：护患纠纷 防范对策 

分 类 号：R197.32[医药卫生—卫生事业管理]