基于共享景框的图书馆服务链体系构建策略  

On the Designing and Constructing Strategy of Service Chain System of Library Based on Shared Viewframe

作　　者：曹作华[1] 石付恒[1] 朱世平[1] 

机构地区：[1]中国矿业大学图书馆,徐州221116

出　　处：《图书情报工作》2009年第21期37-41,共5页Library and Information Service

基　　金：中国矿业大学科研基金项目"文献信息资源用户需求数据挖掘及其应用研究"(项目编号:2005B037)研究成果之一

摘　　要：提出基于共享框架的图书馆服务链体系概念,阐述建设服务链体系的理论意义,认为服务链体系构建应以强化核心竞争力为焦点,以优势服务环节的集成为主线,以提高服务效益为目的。在此基础上,设计服务链体系构建方法与策略,建立服务链基本环节竞争要素分析指标,并对其应用前景进行实例剖析。The paper firstly proposes the concept of the service chain system of library based on shared viewframe, and then expounds the theoretic significance of the system. It is suggested that the system could be set up through taking hardcore competitiveness as a fo- cus, taking the integration of preponderant service chains as a masterstroke and taking the improvement of service efficiency as a object. Then, the method and strategy for establishing the system is designed, the indicators and strategic evaluation for the analysis of the competitive keys in the basic taches of the service chain are discussed and a case for the applied potential of the system is set out.

关 键 词：共享景框 服务链体系 构建模式 竞争要素分析 战略性评价 

分 类 号：G252[文化科学—图书馆学]