医疗机构建立质量目标有效性的探讨  

Discussion on the Validity of Establishing Quality Objectives in Medical Institution

作　　者：高金武[1] 刘亚民[1] 

机构地区：[1]山东省医药卫生科技信息研究所,济南250062

出　　处：《医学信息学杂志》2009年第11期34-37,共4页Journal of Medical Informatics

摘　　要：目标的制定与组织实施应与质量方针体现的宗旨保持一致,医院质量目标应体现医院的特点及其先进性。分析制定目标的步骤与视角,从管理体系绩效目标、资源管理目标、过程目标等方面讨论如何构建组织目标体系,指出中国医疗机构需要一个有效的战略管理和绩效管理工具,平衡记分卡是一个合理的选择。The paper proposes that the objectives design and detailed implementation should bring into correspondence with the aim embodied in the quality guidelines ; the quality objectives of hospitals should reveal the hospital features and their advanced profile. It analyzes steps and perspectives of objectives design and discusses how to form a objective system from management system performance ob- jective, resources management objective and objectives in processing, furthermore, points out that domestic medical institution should have a effective strategy management and performance management tool, presuming that balanced scorecard would be a reasonable choice.

关 键 词：ISO9000族标准 质量目标 平衡记分卡 

分 类 号：R197.2[医药卫生—卫生事业管理]