开展护患沟通情景演示培训的组织与管理  

Organization and management of the training on nurse-patient communication by scenarios demonstration

作　　者：林兴凤[1] 肖合存[1] 厉淑荣[1] 王晓云[1] 丁宁[1] 王会[1] 

机构地区：[1]山东大学第二医院护理部,济南市250033

出　　处：《中华护理杂志》2010年第1期41-42,共2页Chinese Journal of Nursing

摘　　要：为了提高护患沟通效果,构建和谐护患关系,对患者从入院至出院的整个护理服务流程中的各个环节制定出情景剧目录,编写情景剧剧本,公开演出,评价情景演示培训效果。通过情景演示,增强了护士的护患沟通意识,提高了护患沟通能力,护士认可度高。To improve the effectiveness of nurse-patient communication and build a harmonious nurse-patient relationship,a list of melodrama of the whole nursing process from admission to discharge was designed and demonstrated. This means of training by scenarios demonstration significantly enhanced nurses＇ awareness and skills of nurse-patient communication with high recognition.

关 键 词：情景演示 沟通技巧 护士病人关系 

分 类 号：R473[医药卫生—护理学]