精细化服务能提升中小型图书馆的竞争力  

Fine service can increase the competence of small and medium-sized libraries

作　　者：刘静[1] 张海砾 师晓青[1] 

机构地区：[1]山东大学威海分校,山东威海264209

出　　处：《中华医学图书情报杂志》2010年第1期29-31,共3页Chinese Journal of Medical Library and Information Science

摘　　要：以山东大学威海分校图书馆为例,阐述了人性化、优质化、创新化、灵活化的精细化服务,具体介绍了精细化特色服务的思路与方法,希望能为中小型图书馆强化特色服务、提升竞争力提供借鉴。Humane, excellent, innovative and flexible fine service in Weihai Campus Library of Shandong University was discussed. The ideas and methods for carrying out characteristic fine service were introduced in order to intensify the characteristic service in and increase the competence of small and medium-sized libraries.

关 键 词：精细化服务 中小型图书馆 服务创新 

分 类 号：G251[文化科学—图书馆学]